1. Truthful and non-misleading
Would a careful reader come away with an accurate impression of what the product is and does?
Claims policy
Supplement marketing has an honesty problem. Our answer is a public claims policy: conservative language by default, reviewed before launch, with hard lines we don't cross.
Language we use
Hard lines
The gate
One gate for all public language — labels, pages, emails, and ads alike. If a statement fails a filter, it doesn't ship.
Would a careful reader come away with an accurate impression of what the product is and does?
Is the statement supported by ingredient and product evidence at realistic doses?
Could it be read as treating a condition, comparing to a drug, or implying an unapproved medical benefit? If so, it does not ship.